October 5, 2009
Customer Sevice Tip of the Week - Don't Make Them Wait
Never keep a customer on hold for more than 30 seconds. If you are going to need to leave them on hold for more than that amount of time offer to call them back.
COMMUNITY SERVICES DEPARTMENT
Huntington Beach Senior Services
Thursday, October 8, 2009, at 1:00 p.m., the Huntington Beach Council on Aging (HBCOA) will host a Halloween Luncheon at the Michael E. Rodgers Seniors’ Center, 1706 Orange Avenue. The HBCOA is officially recognized by the Huntington Beach City Council as representing its local senior citizens. Suzanne’s catering will serve a delicious lunch and Swingin’ Dean will be providing entertainment. At this luncheon, the HBCOA will honor all of its Platinum, Gold, Silver, and Bronze Membership Sponsors. To attend the lunch, please prepay $5 at the Rodgers’ front counter. For more information, contact 714-536-9387.
Procession of Light
The 9th Annual Procession of Light invites people of all faiths to gather by the beach at 3:30 p.m. this Sunday, October 11 at Pier Plaza. The event focuses on unity, faith, and harmony through song, hymns, prayers, and words of inspiration by religious and civic leaders. There will also be a symbolic burning of written prayer requests and a procession down the pier. A musical prelude of Taiko Drummers will start the event. Emmy-winning vocalist Faith Rivera will lead the music.Huntington Beach Art Center
ctober is Arts Month so please join the Huntington Beach Art Center (HBAC) and participate in their many free events as the Nation and the State formally celebrate the Arts.
The HBAC is proud to present the work of acclaimed artist Kelly McLane. The exhibit entitled “On the Road to Trona” opens October 16 with a free reception from 7:00 to 9:00 p.m., running through December 20. Another free event at which you are invited to enjoy McLane’s talent is “Art for Lunch” on Tuesday, October 20, from 11:30 a.m. to 1:30 p.m. On Wednesday, October 28, from 6:30 to 8:30 p.m., learn more about the exhibit from Kelly McLane. For further information on Arts Month, please contact the HBAC at 714-374-1650.ECONOMIC DEVELOPMENT
Surf City Savings
re you shopping locally? Whenever you make your shopping lists, think first of Huntington Beach and the Surf City Savings program! Surf City Savings program merchants offer money-saving discounts to Huntington Beach shoppers and will soon be expanding to businesses Citywide. The money saving offers currently available at: www.surfcitysavings.com include discounts for restaurants, activities, apparel, holiday items, gifts, and more. The program was designed to encourage shopping locally, which helps to increase sales tax dollars that are invested right back into the community to support the vital services citizens rely on each day, including public safety, beach and park maintenance, library services, senior services, and more. Stay tuned for updates as the program expands and visit www.surfcitysavings.com to print coupons that will keep a few extra dollars in your wallet and in Huntington Beach.
City of Huntington Beach receives “The Certificate of Achievement for Excellence in Financial Reporting”
The fire department deployed one engine with four personnel on September 22 to the Fillmore Fire, also known as the Guiberson Fire. While there, they were involved in structure protection and overhaul work. The unit returned on September 25.
Historical Records and Photos
Did you know that you can find historical photos of Huntington Beach through Surf City Pipeline? The City Clerk's Office maintains 100 years of records and has historical photos to view or loan. We have scanned and indexed photos into the City's computer database, which is now available to the public online. Check out Surf City Pipeline on the city’s website at www.surfcity-hb.org or go directly to Historical Records at http://user.govoutreach.com/surfcity/faq.php?cid=8653.
LIBRARY SERVICES DEPARTMENT
“Amazing Beach Discovery” Writing and Illustration Contest
This fall all students from pre-school through the eighth grade are invited to stretch their imagination and enter a writing and illustration contest held in conjunction with the 2010 Huntington Beach Authors Festival to be held in January. The “Amazing Beach Discovery” contest is sponsored by The Friends of the Children’s Library, in cooperation with the Sand Scribes Children's Writing Group and the Children’s Department of the Huntington Beach Public Library. First place winners will receive a gift card to Barnes & Noble Bookstores.
The Amazing Beach Discovery contest runs from November 1 to December 12, 2009. Entry forms and complete rules will be available at the Children's Department of the Huntington Beach Library and at www.fotcl.org after October 15.
Special Planning Commission Meeting on Downtown Specific Plan
The Planning Commission is holding a special Public Hearing on the Downtown Specific Plan Update tonight, October 6. Please note that the Public Hearing will begin at 6:00 p.m., an hour earlier than the normal Planning Commission meetings begin. The Commission is anticipated to act on the requisite entitlements for the project: Environmental Impact Report, General Plan Amendment, Zoning Text Amendment and Local Coastal Program Amendment. For more information on the Downtown Specific Plan Update, visit the Planning Department website at: http://www.huntingtonbeachca.gov/government/departments/planning/major/DTSP.cfm.
During the past few months the police department has received numerous complaints about the taxi cab services that are coming into Huntington Beach and offering services. Taxi services and how they operate must be in compliance with the Huntington Beach Municipal Code (HBMC) and the Orange County Taxi Administration Program (OCTAP). The HBMC and OCTAP regulations are designed to protect consumers, both residents and tourists, from being fraudulently charged. Additionally the taxi services are monitored to ensure they have properly licensed drivers, insurance, and other safety features.
Our detectives set up a plain clothes operation to check for compliance with the taxi services on September 4, 2009. During the operation, our detectives contacted 9 taxi cabs and found 7 violations. The violations were for HBMC 5.48.130 failing to charge rates established by OCTAP and for HBMC 5.48.120(b) – failure to display proper permits. Six HBMC Civil citations were issued and one received a written warning. Each citation is a $500 fine. All the violations were from the taxi service 1-800-4MY-TAXI.
Huntington Seacliff Elementary
Last week, Public Works modified how the traffic signal in front of Huntington Seacliff Elementary School, at Garfield Avenue and Saddleback Lane, operates during the peak school times. A new box was installed that not only has the standard “Walk” and “Don’t Walk” symbols, but also shows how much time is left on the flashing “Don’t Walk” before pedestrians should be clear of the crosswalk. The traffic signal also was reprogrammed to provide a separate walk time for people crossing Garfield. All traffic is stopped with a red signal while the “Walk” and flashing “Don’t Walk” symbols are shown. This is intended to improve pedestrian and crossing guard safety by eliminating almost all vehicle conflicts. Both walkers and drivers may notice the change and the signal is programmed to operate this way only during the busiest portions of school days. The pedestrian crossing time will come up with the green indication for traffic on Saddleback at all other times.
Staff has been working with representatives from the Huntington Beach City School District, the school’s Principal and Orange County Transportation Authority (OCTA) to determine whether allowing on-street parking on the south side of Garfield, across from the school, would be beneficial and possible. There is consensus among the local officials to pursue this approach, and OCTA appears likely to approve the modification. Public Works expects to be able to complete the street marking modifications to allow the parking within the next two weeks.
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