Reserve Holds / Waiting List

Before making a reserve hold request, search the Library Catalog and verify that the title is available. If the book is checked out or on order, you can put yourself on a waiting list via the library catalog.

How To Place a Hold Request Online

Login with your barcode number, 14 digits, no spaces (normally begins with 2111900xxxxxxx). Your PIN# is the last four numbers of your phone number when you registered for your library card.
Search and locate the item that you would like to request.
Click on the Place Hold button. A request confirmation screen will appear.
Click the Place Hold button to finalize.

How to Cancel A Hold Request

Login with your barcode number, 14 digits, no spaces (normally begins with 2111900xxxxxxx). Your PIN# is the last four numbers of your phone number when you registered for your library card.
Click on the Holds tab.
Place a check mark in the box located to the left of request to be cancelled, then click the Cancel Hold(s) button.

Reserve Rules and Restrictions

What types of items can be put on a waiting list?

Online reserves can only be placed on checked out books or media items.

How much does it cost to be put on a waiting list?

Currently, there is no charge for reserving items.

How will I be notified when a book is ready to be picked up?

You will be notified by a phone call when the hold is ready to be picked up.
You have 5 days from the time of the phone notification to pick up your book.
Holds may not be picked up for other people. The account holder's name under which the hold is placed must pick up the book.

Can I specify at which location I want to pick up the book?

For online holds, the default pick up location is Central. If you would like to pick up a hold at another HB library, please select the location from the "pick-up location" drop down menu.

Did you know?

The Public Works Graffiti Removal program responds to over 2,500 reports of graffiti on public and private property throughout the city. Request Graffiti removal online.