Reset Password

  1. Click on “I’ve forgotten my password".

    help center photo

  2. Enter email address registered to ACA account
  3. Answer the security question
  4. Click “Send New Password"

    help center photo

  5. An email will be sent to you containing a new temporary password

    help center photo

  6. Login to ACA portal by entering email and temporary password

    help center photo

  7. A change password prompt will appear
  8. Enter Username
  9. Enter old password (Temporary Password)
  10. Create and confirm new password
  11. Click submit

    help center photo


Did you know?


Learn "hands on" about the HBPD by participating in the Citizens Academy.  Each session is 11 weeks long and is offered twice a year.  Learn about Patrol, Traffic, Vice, SWAT, K-9, Aero and more!  Apply here.

Help Center Home
Back to Top  up-arrow